Business users often need to keep a real-time pulse on their customer data . This includes knowing what data changed, when it changed, and whether there are hotspots that need further investigation. With Microsoft Dynamics CRM 2011 Dashboards, putting your finger on the pulse just got a lot easier! In this blog I will show how the charts and dashboard capabilities in Microsoft Dynamics CRM 2011 can be used to track what’s happening with your customer information. I will use a simple business scenario...(read more)
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