“Evaluation based on completeness of vision and ability to execute.” REDMOND, Wash. — April 15, 2010 — Microsoft Corp. today announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for CRM Customer Service Contact Centers. In this research report, Gartner Inc. looks primarily at the first layer: CRM business applications for customer service interactions. Microsoft today is also introducing the Customer Care Accelerator for Microsoft Dynamics CRM....(read more)
Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers
Posted in Dynamics CRM by ms_dynamics 1129 days ago (http://blogs.msdn.com)
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