Normally, I am very satisfied with AAA’s service. However, this week I wasn’t. On my way home from work Wednesday night I exited the train from Manhattan at about 8:05 p.m. to discover that my car wouldn’t start. I called AAA and the female voice on the other end told me a tow-truck driver should [...]
How a Satisfaction Survey Tarnished My Customer Experience
Posted in Dynamics CRM by ms_dynamics 26 days ago (http://feeds.infotoday.com)
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