An employee benefit consulting firm serving midsized businesses with 50 to 1,000 employees, implements Microsoft Dynamics™ CRM to organize information and improve customer service. Innovative Benefit Planning (IBP), a Moorestown, NJ based firm, had been using a proprietary system written in Microsoft Access. Their client’s activity was managed in Microsoft Outlook’s Saved Folders and they were [...]Employee Benefits Firms Selects Microsoft Dynamics CRM Over an Industry-Specific Solution is a post from: CRM Software Blog
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